As we begin to re-open here in the State of Texas after our closure related to COVID-19, we want you to know that we take your health and safety, and the health and safety of our staff very seriously.

In order to protect you, our valued patients, as well as our staff, we are modifying our processes before we begin seeing patients in our office or at the surgery center. This will include minimizing the amount of contact between patients and staff as well as asking our patients to wear masks. We will also be limiting the number of in-office appointments available so that we can ensure social distancing requirements are satisfied.

The Piazza Center will follow the timelines set forth by the Texas Medical Board as a guide for when we can begin to see and treat our patients, as well as the timeline of the surgery center. Our timeline is as follows:

  • Office consultations and post-operative care/visits will begin on May 4, 2020.
  • Procedures in the clinic are limited to Medical Procedures such as Injectables and Laser Resurfacing.

Our Safety and Sanitation Process:

We will be adhering to the CDC’s strict disinfection protocols, and we will be screening all patients prior to their visit. All patients and staff will be checked for symptoms and fever when they arrive. In addition, our providers are wearing goggles and/or face shields, masks, and gloves when caring for you.

Our physicians providing patient care or engaging in an in-person patient encounter, must implement the following minimum COVID-19 standards of safe practice.

  1. A mask must be worn by both the patient and physician or the physician’s delegate when in proximity of the patient (meaning less than a 6-foot distance between the patient and the physician or the physician’s delegate);
  2. Everyone must follow the policies the physician, medical and healthcare practice, or facility has in place regarding COVID-19 screening and testing and/or screening patients;
  3. Before any encounter, patients must be screened for potential symptoms of COVID-19 or verified previously screened within the last 20 days;
  4. Prior to care involving a medical procedure or surgery on the mucous membranes, including the respiratory tract, with a high risk of aerosol transmission, the minimum safety equipment used by a physician or a physician’s delegate should include N95 masks, or an equivalent protection from aerosolized particles, and face shields.
  5. All physicians providing patient care or engaging in an in-person patient encounter in medical and healthcare practices, offices, and facilities, other than hospitals as defined under Chapter 241 of the Texas Health & Safety Code, shall post a COVID-19 Minimum Standards of Safe Practice Notice, delineating the minimum standards of safe practice described in this subsection, in each public area and treatment room or area of the office, practice, or facility.

While we know that our world has changed, we have adapted our process to make sure you always have an excellent experience with us at The Piazza Center, the premier plastic surgery experience in Austin.  We welcome you back to our clinic and look forward to seeing you again very soon.


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