Our Patient For Life Program

Getting plastic surgery is a big deal. For most of our Austin patients, the decision to undergo plastic surgery is years in the making, and the benefits of that decision permeate their lives for many more years to come. That’s why when you decide to get plastic surgery at The Piazza Center, you aren’t just a patient for a few months — you are a patient for life. We are committed to becoming a long-term partner in your well-being and helping you to continue looking and feeling your best.

From your first interactions with Dr. Rocco Piazza and our team, you will see the depth of our commitment to your health and beauty. To take your first steps in getting to know us personally, request an in-person or virtual consultation online or call The Piazza Center at (512) 288-8200 to speak with a member of our team.

Building a Lasting Relationship

When you initially reach out to us, either by sending us a message online or calling our office, a member of our team gets back to you with detailed answers to your queries right away. We believe that being efficient and respectful of your time is the first step in building a strong relationship with you.

The steps that follow involve consultations and many discussions about your lifestyle, procedure interests, and motivations for surgery. We work to truly get to know you as a person, and we want you to get to know us, as well.

In addition to meeting with our staff, you spend ample time with Dr. Piazza, or Hayley Peña or Alison, our advanced nurse injectors. By the time you have your surgery, you will have spent hours with each of them working together to form the treatment plan that will change your life. We also cover topics that go far beyond cosmetic enhancement, often providing advice about general wellness and even having candid discussions about the factors behind your decision to get plastic surgery.

Through this process, our patients become more to us than simply names on a chart. We make a serious investment in your care, and we want to see that you succeed in all your aesthetic goals.

Ongoing Recovery Care

Your plastic surgery is only the beginning of your relationship with The Piazza Center. We see you multiple times after your procedure for follow-up appointments to monitor your healing and track your progress. We want to know about your incisions, your comfort, and how quickly you feel ready to get back to different levels of activity.

It’s uncommon for a plastic surgeon to follow up so thoroughly after surgery, but it is a top priority at our practice for a couple of reasons. Firstly, we want to celebrate your transformation with you! Secondly, we want to know if there is anything we can do to help you maintain your results or improve your process in any other way. Our interaction with you over time enables you to get the most from your experience.

At your follow-up appointments, you will have the opportunity to meet with our skin specialists and learn about services that may help you enhance your surgical results. Many of our patients for life start seeing us for a surgical procedure and continue as loyal patients for years getting skincare treatments. Rejuvenating facials or regular touch-ups with BOTOX® Cosmetic or fillers can help you target your precise goals and maintain a glowing complexion.

Open Communication

A major part of The Piazza Center philosophy is the value we place in open, candid communication. From your first visit, we encourage you to share with us all of your questions or concerns, and this is especially important during the recovery process.

We provide you with highly detailed aftercare instructions, as well as a guidebook full of recovery tips and advice, and if you ever have a doubt about anything, we urge you to reach out and contact us at any time. We are here to help you heal and thrive after your surgery, and we are always glad to put your mind at ease.

Once the healing process has ended and you are enjoying your results, we still want to keep in touch with you often. We make it a priority to stay on the leading edge of the cosmetic medical industry, and we often have updates to our services that may benefit you.

We aim to go above and beyond in each step of your care so that you feel comfortable putting your trust in us and confident about the possibilities we can achieve together. The bonds we form with our patients as they take some of the most empowering and exciting steps of their lives run deep. We look forward to forming such a bond with you as you become a patient for life of The Piazza Center.