Piazza Center for Plastic Surgery and Advanced Skin Care
7900 Farm to Market Road 1826, Bldg 2, Suite 206
Austin, TX 78737
Phone: (512) 288-8200
Monday–Thursday: 8 a.m.–5 p.m.
Friday: 8 a.m.–2:30 p.m.
Meet the Staff
The hard-working staff members at our cosmetic plastic surgery practice in Austin are the foundation of our success. They back up Dr. Rocco Piazza and Dr. Marcelo Antunes in all they do, providing expertise in the medical and business sides of the practice so we can all focus on giving our patients the best possible results and a pleasant experience from the first phone call to the final follow-up. Please read on to learn more about the staff who make up the backbone of our practice.
Jennifer Dorenkamp began her professional career in 1999 as a medical aesthetician in Tucson, Arizona. She has extensive training in medical skin care and laser treatments. Jennifer has also attended CoolSculpting® University in California and boasts years of clinical experience with this specialized device. Before transitioning to her role as surgical care coordinator, she worked closely with Dr. Piazza as his clinical assistant, caring for patients after surgery.
Jennifer has a true passion for making patients feel their best inside and out. She brings that enthusiasm to our patients here at The Piazza Center. She feels a commitment to each patient, helping guide each one through a plan that best fits his or her individual goals. This opportunity to connect with patients and build relationships along the way is what Jennifer enjoys most about her role.
After spending most of her life in Arizona, Jennifer, her husband, and their 2 children moved to Austin to be closer to family. They feel right at home here and are always eager to explore everything the city has to offer.
Karen J. Iarossi
Karen Iarossi is our practice administrator. With more than 20 years of experience in practice management, Karen believes that the patient always comes first and that staff members are always a team. This philosophy is a driving factor of The Piazza Center.
As a certified medical practice executive (CMPE) through the American College of Medical Practice Executives, Karen takes every opportunity to stay current in practice management. She earned her certification in 1999 while working in a primary care practice. Throughout her career, she has managed mental health, primary care, and orthopedic surgery practices in Alaska before her move to Austin. Since joining The Piazza Center, Karen has focused her education on building an exceptional patient experience and a solid staff to support the clinic.
Born and raised in Alaska, Karen’s life includes her husband and her children; but her grandchildren are the apples of her eye. Karen also enjoys home remodeling and driving through the Texas Hill Country in her 1958 MGA, which she completely rebuilt and restored herself.
Jennifer Schechter is the licensed medical aesthetician and licensed intradermal cosmetic technician at The Piazza Center. She has been with us since 2014. Jennifer was born and raised in Austin, where she grew up surrounded by talented industry artists. She was mentored by her mother, who was trained in the 90s as an Anastasia master brow artist. This mentorship is what ignited her passion for makeup and the art of eyebrow sculpting. She’s taken eyebrow sculpting to the next level with micro-pigmentation using semi-permanent, hypoallergenic mineral pigment to achieve a natural appearance.
Jennifer’s philosophy is to educate patients on how to take care of their skin so they feel confident with or without makeup. She’s certified in dermaplaning, chemical peels, HydraFacial®, medical microneedling, and micro-pigmentation. She believes in customizing a plan for all patients based on their lifestyles, goals, and specific skin care needs. She understands that a skincare plan is ever-changing as a person’s skin goes through its normal yearly cycles. Jennifer lovingly calls herself a “personal skin care coach” who is there to cheer on her patients every step of the way.
Jennifer, along with her fiancé Ricky and her rescue dog Kona, has made Dripping Springs her home. Outside of the office, she enjoys hiking, catching the latest movies, and seeking out new adventures.
Customer Service Concierge
Crystal joined The Piazza Center in 2015, bringing with her more than 15 years of experience and education in cosmetology and customer service. She is excited to share her knowledge of cosmetic and beauty with our patients.
Crystal’s goal is to make every patient she works with feel beautiful inside and out. Crystal attended CoolSculpting University and is a certified CoolSculpting technician, providing more than 2 years of experience with consultations and procedures to our patients.
When she was 10, Crystal moved to Austin from El Paso and decided to make it her “forever home.” Outside of work, she loves to spend time with her large family. Crystal and her husband Daniel are baseball parents and their son Zachary’s biggest fans. They love this active city and everything it has to offer. They especially enjoy spending time outdoors.
Clinical Nurse & Operating Room Assistant
Heather Fontenot, RN, LSA, CSFA, has been working in the operating room for nearly 2 decades. Although she has surgical experience in many specialties, cosmetic and reconstructive plastic surgery are her passions. Since 2012, she’s been assisting Dr. Piazza. She is a licensed nurse, licensed surgical assistant, and a certified first assistant.
Heather officially joined tour team in December 2015 after earning her nursing degree with honors from Central Texas College. She continued her education and earned her bachelor’s degree, also with honors, from the University of Texas.
Heather received training as an assistant from the Meridian Institute for Surgical Assistants in conjunction with Vanderbilt College. She was licensed by the State of Texas Medical Examiners in 2011 and certified by the National Board of Surgical Technologists and Surgical Assistance in 2007. She is also a member of the Association of Surgical Assistants, as well as the Association of Surgical Technologists.
Heather is currently working toward her Certified Nurse Operating Room (CNOR) certification, which will further validate the specialized knowledge and skills she regularly uses as an operating room nurse. After obtaining this certification, she will then go on to earn her Certified Plastic Surgery Nurse (CPSN) certification, which will improve the proficiency of her practice in the specialty of plastic and reconstructive surgical nursing.
Traci started her medical career in 2008 as a patient coordinator in a dermatology practice. In 2009, she was offered the opportunity to transition to medical assistant at the same practice—and she hasn’t looked back since. She has spent her time as a medical assistant working in dermatology and plastic surgery, and she genuinely enjoys working closely with patients.
Traci has been fortunate to work with a team of plastic surgeons and assists during procedures for elective, reconstructive, and trauma cases. The experience has been life-changing on a personal level and professionally eye-opening. She has been fortunate to assist during Mohs procedures. She’s also been trained in various skincare treatments and products.
Since moving to Austin and joining The Piazza Center, Traci has been given the opportunity to become a certified CoolSculpting technician. She was educated by top Allergan professionals at the Zeltiq training facility in California. Continuing her education, Traci is in school to complete her associate degree in nursing.
When she’s not at work or studying, Traci enjoys getting out and experiencing all that the Austin area has to offer. She, her husband, and their 2 Jack Russell terriers love exploring the outdoors. She also enjoys photography.
At The Piazza Center, we believe that beautiful surgical results are enhanced by leading a healthy lifestyle. Our aim is to help you achieve your cosmetic goals and desires. Our reputation for personalized care and excellent results attracts plastic surgery patients from San Antonio and beyond. If you would like to get to know us in person, you can request a consultation online, or call our office at (512) 288-8200.