Meet the Team

Lori Massad-Koska serves as Chief of Staff and Director of Operations at The Piazza Center, where she oversees the structure and systems that support a seamless, high-level patient experience. With a background in scaling and optimizing medical practices, Lori brings a refined, systems-driven approach to operations — ensuring that every aspect of the practice functions with intention, efficiency, and consistency.

Sara McGettrick is an energetic, people-focused professional with a genuine passion for aesthetic medicine and elevated patient care. As one of two Patient Consultants at The Piazza Center, she plays an integral role in shaping a thoughtful, personalized experience for each patient, serving as a trusted point of connection throughout their aesthetic journey.

As a Patient Consultant, Brianna serves as the welcoming face of the practice, dedicated to bridging the gap between curiosity and confidence. She guides patients through every step of their procedural journey, ensuring they feel heard, educated, and well-cared for from their very first visit.

With a background rooted in high-level professional communication and a genuine passion for hospitality, Megan Tucker is dedicated to ensuring every guest's journey at The Piazza Center is seamless, sophisticated, and memorable. She believes that true luxury lies in the details and thrives on anticipating needs before they are even expressed.

Devonny is the warm and welcoming presence serving as our Clinic Coordinator. A graduate of Iowa State University with a Bachelor of Science in Kinesiology, Devonny combines a strong background in human anatomy and wellness with a passion for delivering exceptional service.

Ashley Grayson brings an energetic blend of clinical ambition, aesthetic expertise, and athletic discipline to every role she takes on. As a licensed medical esthetician and laser technician, Ashley has developed a specialty in treating reactive skin conditions, including acne, rosacea, and compromised barrier health.

Lacy Souther is a dedicated professional with laser certification since 2006 and a career spanning medical aesthetics and surgical technology. The convergence of her love for aesthetics and surgical experience led her to The Piazza Center, where she now thrives at the intersection of her two passions.